Secret: Head of Sales and Customer Success
Posted by WWR Client | Budget: $93 (hourly)
Job Description & Project Requirements
Location: Remote <img src="[Link Protected] /> <p> <strong>Headquarters:</strong> France <br /><strong>URL:</strong> <a href="[Link Protected] </p> <h2>The mission</h2> <p>Build and lead Secret's B2B business unit: sales and customer success. Create a repeatable revenue engine by selling it yourself first, then build the team that scales it.</p> <h2>What you'll own</h2> <p><strong>Go-to-market -</strong> Pck the B2B segments with the highest revenue potential and drive execution.</p> <p><strong>Sales -</strong> Discovery, demo, proposal, negotiation, close. You carry the number personally from day one.</p> <p><strong>Activation & retention -</strong> Signature is the starting line. You lead Customer Success to grow partner activation and keep churn down.</p> <p><strong>Team.</strong> Once repeatability is proven, define the org, hire and coach your first team members. Sales is currently lead by the founders with the support of 1 BDR.</p> <h2>Success looks like</h2> <ul> <li>B2B revenue growth, including affiliation revenue</li> <li>Low churn on B2B partners</li> <li>High partner activation rate</li> </ul> <h2>Who we're looking for</h2> <ul> <li><strong>Player-coach -</strong> You want to sell personally now and build a team as you go</li> <li><strong>Hustler with structure -</strong> You create opportunities from zero, move fast, follow through and turn what works into a repeatable process.</li> <li><strong>B2B closer -</strong> Strong discovery, value selling, negotiation and multi-stakeholder deals.</li> <li><strong>Partnership mindset -</strong> You know that signing isn't enough, activation and downstream usage create more value.</li> <li><strong>Data-driven mindset -</strong> CRM hygiene, pipeline reviews, experiments and honest forecasts.</li> <li><strong>Leader -</strong> You can recruit, coach and set standards when the business is ready to scale.</li> <li><strong>Fluent English -</strong> You sell internationally, in writing and on calls.</li> <li><strong>Remote-native.</strong> Autonomous, proactive, clear in async communication. and flexible enough to run a week spanning prospects US, European and more far-flung prospects.</li> </ul> <p><strong>Bonus points:</strong> experience managing a CS team, non english langauge you can sell in, SaaS, tech or no-code background.</p> <h2>This is probably not for you if</h2> <ul> <li>You manage sellers but no longer enjoy selling</li> <li>You've only ever prospected, never closed</li> <li>You need a strong brand, and lots of support functions to perform</li> <li>You bring frameworks but little evidence of execution</li> <li>You chase logos and lose interest after signature</li> <li>You can't quantify your personal contribution</li> <li>You need a fully defined product, ICP and playbook before you act</li> </ul> <h2>Why Secret</h2> <ul> <li><strong>Profitable and bootstrapped -</strong> Real growth, no investor clock.</li> <li><strong>Work where you want -</strong> We're full remote, and have been from the start.</li> <li><strong>Genuinely international -</strong> The team is spread across Brazil and France.</li> <li><strong>Rare scope -</strong> You're not inheriting a machine, you're building the B2B business unit and leading it.</li> </ul> <h2>Hiring process</h2> <ol> <li>Call with founder</li> <li>Call with CMO</li> <li>Practical case study (half-day)</li> <li>Reference checks</li> <li>Offer</li> </ol> <p><strong>Interested?</strong> Tell us why you’re a great fit.</p> <p> </p> <p><strong>To apply:</strong> <a href="[Link Protected] GDPR Compliance: Sourced via verified public channels under Legitimate Interests (Art. 6(1)(f) GDPR). [Contact Info Protected]
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