Scout Junior Quality Coordinator - Spanish (Mexico)

Location: Mexico <p><b>MAIN PURPOSE OF THE ROLE</b></p> <p>Are you a search engine guru? Can you find what you're looking for with just a few keywords? We have a unique opportunity for you to put your skills to the test!</p> <p>Welocalize is looking for an <b>Spanish (Mexico)</b> speaker in <b>Mexico</b> to help support our client's project as <b>Junior Quality Coordinator</b>.</p> <p><b>MAIN DUTIES</b></p> <p>You will be the junior coordinator of our Search Quality Rater project. </p> <p>You will complete tasks both in <b>Spanish (Mexico)</b> and <b>English (US)</b>.</p> <p>The following is a non-exhaustive list of responsibilities and areas of ownership of the Junior Quality Coordinator: </p> <p><b>Performance Analysis</b> </p> <p>・May analyze data on quality performance, produce statistical quality reports, monitor progress, and create related documentation - with support from Quality Coordinators. </p> <p>・Completes Internal Assessments. </p> <p>・ Provides feedback on blind test ranges and queries coming from the team. </p> <p>・ May provide ad-hoc support to raters and educate them on best practices and client’s expectations. </p> <p>・Flags raters that show any behavioral concerns. </p> <p>・ May analyze RCAs provided by resources and request clarifications, as necessary. </p> <p><b> Training and support </b> </p> <p>・ May participate in the creation/review of new training material, including best practices, newsletters, webinars, and others. </p> <p><b>Analytics, Reporting, Knowledge, and Asset Management </b> </p> <p>・May keep track of data and analyze the data. </p> <p><b>Communication</b> </p> <p>・May attend meetings with different stakeholders as applicable - with support of Quality Coordinators.  </p> <p>・ Monitors raters’ queries. </p> <p><b>Other</b></p> <p>・ May perform other program-specific tasks needed to achieve OKRs. </p> <p><b>Project Details</b></p> <p><b>Location: </b>Remote, Mexico-based</p> <p><b>Hours:</b> 20hours/week</p> <p><b>Start date:</b> ASAP</p> <p><b>Employment Type:</b> Freelance/Independent Contract</p> <h3>REQUIRED SKILLS</h3> <ul> <li>Fully Proficient in Spanish (Mexico)</li> <li>Strong understanding of English</li> <li>Must be located in Mexico</li> <li>Strong understanding of popular culture in Spanish (Mexico)</li> <li>Must be dedicated only to "Search Quality rating program" and NOT other search or ads rating programs</li> <li>Must not have current or previous experience with "Ads quality rating"</li> <li>Must be the only one in your household working as a "Search Quality Rater"</li> <li>Web-savvy and able to work in a fast-paced environment</li> <li>Excellent online research skills</li> <li>Reliable computer system and internet connection </li> <li>Reliable anti-virus software (as you will be surfing the web as part of the work)</li> <li>Ability to follow instructions in English and comply with the project conventions and rules expected by the client</li> <li>Must sign a Non-Disclosure Agreement to protect client confidentiality</li> <li>Must pass learning modules and a required quality test designed by our client before starting work</li> </ul> <h3>Compensation</h3> <h3>Additional Information</h3> <p>When you join Welocalize, you have the opportunity to bring your career to the next level: </p> <p>... receive steady volume of work and long-term partnership {where this applies} </p> <p>... professional development: work on exciting projects that will empower you keep learning and growing</p> <p>... work with multicultural, international team with a great variety of documents and content types </p> <p>... 24-hour 6-day a week support from our Community team.</p> <p>If this opportunity sounds appealing to you, apply below. </p> GDPR Compliance: Sourced via verified public channels under Legitimate Interests (Art. 6(1)(f) GDPR). [Contact Info Protected]

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