Sales Engineer, EMEA
Posted by Socket | Budget: $121 (hourly)
Job Description & Project Requirements
Location: UK <p><strong>About Us</strong></p><p>Socket helps devs and security teams ship faster by cutting out security busywork. Thousands of orgs use Socket to safely find, audit, and manage open source code. Our customers - from Anthropic to xAI, and Figma to Vercel - love Socket (just <a href="[Link Protected] rel="nofollow ugc noopener" target="_blank">check out their tweets</a> to see for yourself!)</p><p><br>Founded by <a href="[Link Protected] rel="nofollow ugc noopener" target="_blank"><strong><u>Feross Aboukhadijeh</u></strong></a>, a long-time open source maintainer with software downloaded over a billion times a month, Socket has raised <a href="[Link Protected] rel="nofollow ugc noopener" target="_blank"><strong><u>
lt;/u></strong></a><a href="[Link Protected] rel="nofollow ugc noopener" target="_blank"><strong><u>125M in funding</u></strong></a> from top angels, operators, and security leaders.</p><p></p><p><strong>About the Role</strong></p><p>We're seeking a Sales Engineer, EMEA to lead Socket's growth in Europe. This is a unique hybrid role combining pre-sales technical expertise with post-sale customer success ownership. You'll be the bridge between prospects evaluating Socket and existing customers expanding their usage, driving both deal closure and long-term customer outcomes.</p><p></p><p><strong>What You’ll Do</strong></p><p>Pre-Sales & Demos:</p><ul><li><p>Lead technical discussions and product demonstrations tailored to prospect needs</p></li><li><p>Design and execute proofs of concept (POCs) that enable prospects to evaluate Socket effectively</p></li><li><p>Address technical objections, troubleshoot issues, and build customer confidence</p></li><li><p>Translate Socket's capabilities into business value for security and engineering teams</p></li></ul><p>Post-Sales & Growth:</p><ul><li><p>Own the success and growth of assigned European enterprise accounts</p></li><li><p>Create and execute success plans aligned to customer goals with clear KPIs</p></li><li><p>Drive feature adoption and expansion opportunities across the customer base</p></li><li><p>Conduct quarterly business reviews and renewal discussions</p></li><li><p>Escalate customer feedback to product and engineering teams</p></li></ul><p>Cross-Functional Partnership:</p><ul><li><p>Collaborate with Sales, Product, Engineering, and CS teams to understand customer needs</p></li><li><p>Contribute to scalable processes and playbooks for European enterprise accounts</p></li><li><p>Provide strategic feedback on market needs and feature requests</p></li><li><p>Support the creation of technical documentation and integration guides</p></li></ul><p></p><p><strong>What You'll Bring</strong></p><ul><li><p>5+ years in pre-sales technical roles (Sales Engineer, Solutions Engineer, Solutions Architect, TAM) with enterprise customers</p></li><li><p>2+ years of experience in customer success, account management, or post-sale technical roles</p></li><li><p>Prior experience in security, developer tools, or SaaS environments</p></li><li><p>Hands-on technical background: prior software engineering, data science, or equivalent role</p></li></ul><ul><li><p>Deep familiarity with package managers (at least one of npm or PyPI) and programming ecosystems (at least one of JavaScript or Python)</p></li><li><p>Understanding of software supply chain security and vulnerability management concepts</p></li><li><p>Ability to read/write basic scripts in Python, JS, or Go</p></li><li><p>Knowledge of source control systems (Git, GitHub, GitLab, Bitbucket)</p></li><li><p>RESTful API and integration experience</p></li></ul><p></p><p><strong>Our Interview Process</strong></p><ol><li><p>Phone Screen with our Talent Team</p></li><li><p>Virtual f2f with the Hiring Manager</p></li><li><p>Virtual f2f with members of our Sales Team</p></li><li><p>Presentation</p></li><li><p>Final call with our Founder</p></li><li><p>Debrief </p></li><li><p>References</p></li><li><p>Offer</p></li></ol><p>We know how important clarity is when looking for a new role, so we've put together a read-me about the <a href="[Link Protected] rel="nofollow ugc noopener" target="_blank">Interview Process at Socket.</a></p><p></p><p><strong>Benefits:</strong> Our benefits are crafted to support you and your family, so you can take care of what matters most and thrive in and outside of work. We offer:</p><ul><li><p>Market competitive salary bands</p></li><li><p>Meaningful equity program</p></li><li><p>Comprehensive health benefits for you and your family (99% coverage)</p></li><li><p>Flexible time-off, holidays, and winter shutdown to rest & recharge</p></li><li><p>Paid parental leave</p></li><li><p>Remote-first, with quarterly team off-sites </p></li></ul><p></p><p><strong>At Socket, we</strong></p><ol><li><p><strong>Pursue Excellence:</strong> We set ourselves apart by consistently delivering work of exceptional quality and distinction.</p></li><li><p><strong>Move with urgency and focus:</strong> We prioritize swift, decisive action.</p></li><li><p><strong>Think rigorously:</strong> We care about being right and it often takes reasoning from first principles to get there. We value alternative perspectives and have constructive discussions.</p></li><li><p><strong>Trust and amplify:</strong> We overtrust, always assume good intent, and give specific feedback to help each other improve.</p></li><li><p><strong>Feel a strong sense of ownership:</strong> We wear many hats and feel a strong sense of overall ownership of the company and we're non-territorial regarding our nominal domains.</p></li><li><p><strong>Are customer obsessed:</strong> We relentlessly prioritize the needs of our customers, striving to exceed their expectations and delight them at every interaction.</p></li></ol> GDPR Compliance: Sourced via verified public channels under Legitimate Interests (Art. 6(1)(f) GDPR). [Contact Info Protected]All work completed through HarryDesk zero-commission remote freelance marketplace is protected under verified milestone escrow contracts. Once hired, payments are held safely in escrow and released upon client milestone approval.