Virtual Assistant

Location: Remote ResponsibilitiesCore Responsibilities: Lead Generation Support • Manage inbound leads (~5 per day) from website Contact Us form, Klaviyo outbound emails, and landing pages • Respond to leads with preset qualification questions via email (no cold calling required) • Pre-qualify leads and pass qualified opportunities to the client's sales team • Manage lead tracking and CRM entries (current CRM: Pipedrive — may move to simpler solution given low volume) • Maintain lead records and follow-up workflows E-commerce & ERP Support (eBay / Reuse OS) • Process eBay sales orders: log orders into ERP system (Reuse OS) • Allocate inventory for sold items • Book UPS shipments and generate shipping labels • Email pick lists and shipping labels to the goods-out team • Update eBay SKU quantities after sales (both direct and eBay-channel sales) • Coordinate with the warehouse team on order fulfillment Executive Assistant Support • Email management: filter, prioritize, and draft replies for standard inquiries • Calendar management: schedule meetings, check availability, manage bookings • Assist with administrative tasks — e. GDPR Compliance: Sourced via verified public channels under Legitimate Interests (Art. 6(1)(f) GDPR). [Contact Info Protected]

All work completed through HarryDesk zero-commission remote freelance marketplace is protected under verified milestone escrow contracts. Once hired, payments are held safely in escrow and released upon client milestone approval.