How can we help you?

Freelancers can learn how to find remote jobs, submit proposals, and receive payments securely, while employers can get details on hiring talent, posting jobs, and managing payments. The FAQ ensures a smooth experience for all users by offering clear, concise, and helpful guidance.

Getting Started

To create an account, click on the "Sign Up" button located at the top right corner of our homepage.

How can I reset my password?

If you've forgotten your password, click on the "Forgot Password" link on the login page. Enter your registered email address, and we'll send you instructions on how to reset your password.

How do I search for freelancers?

To find freelancers, use the search bar on our homepage. You can filter results based on categories, skills, experience level, and location to find the best match for your project.

How can I post a project?

After logging into your account, navigate to the "Post a Project" section. Fill in the project details, including the title, description, budget, and deadline. Once submitted, freelancers will be able to view and bid on your project.

Payment and Billing

We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. You can manage your payment options in the "Billing" section of your account settings.

How do I withdraw my earnings?

Freelancers can withdraw their earnings by navigating to the "Withdraw Funds" section under their account dashboard. Choose your preferred withdrawal method, enter the amount, and follow the prompts to complete the transaction.

Safety and Security

If you encounter any suspicious activity or believe someone is violating our terms of service, please contact our support team immediately at hello@harrydesk.com. Provide as much detail as possible to assist us in investigating the issue.

Is my personal information secure

We prioritize your privacy and employ advanced security measures to protect your personal information. For more details, please review our Privacy Policy.

Frequently Asked Questions

The Harrydesk.com FAQ section is designed to help users—both freelancers and employers—understand how the platform works. It provides answers to common questions related to account creation, job postings, payments, fees, dispute resolution, and more.

Freelancers receive payments through secure payment gateways after successfully completing a project. Payments are processed based on the agreed terms, such as milestones or full project completion.

Harrydesk supports multiple payment methods, including bank transfers, PayPal, Stripe, and credit/debit cards. Availability may vary based on the user’s location.

Yes, Harrydesk charges a small commission on completed transactions. Employers may also need to pay job posting fees, depending on the selected package. Specific fee details are available on the platform’s pricing page.

Payment processing times may vary based on the chosen payment method. Typically, it takes 1-5 business days for funds to be transferred to the freelancer’s account.

Refunds are subject to the project agreement between the freelancer and employer. If a dispute arises, Harrydesk.com provides mediation to reach a fair resolution.